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Tradewinds classic 3.2m hex ECRU

Girasole Iroko

Sola

Paraflex PREMIUM 2.7m hex

  

FAQ's
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I want to use a Parasol, but without a table. How do I ensure it won't tip over?

It is impossible to guarantee due to extreme weather. However, if you plan to use a Parasol without a table, we recommend that the base is at least 45 kilos in weight. For larger parasols, over 3.0 metres, we recommend a 65 kilo base. See Tradewinds bases

All of our parasols are recommended with specific weights for the bases.

 

 

What is the most sturdy parasol type?

Centre post parasols are more sturdy than side post (cantilever) parasols. It is worth noting that any parasol should be closed in strong winds.

 

Can I order on line?

No, not at this time. We believe in a more personal approach with our clients over the telephone.

 

I have a Paul Reef Parasol that only needs a new canvas (the pole and struts are ok). Can you supply a canopy only? 

I'm afraid not.

 

 

I have a cantilever parasols and notice that it becomes unstable in moderate wind. Can this be improved?

Side post/cantilever type parasols are less stable than centre post. In the case of Sola for example, the canopy is hung from above. So moderate winds will affect the stability. If unsure, it is always wise to close the parasol in such conditions.

 

I live in Northern Ireland, do you charge delivery to ship here?

There is usually an additional cost, please ask.

 

I want a Parasol, but what weight does the base need to be?

It depends whether or not you intend to use a table. Most of our parasols listed indicate which size base you need with or without a table.

 

Are there any additional costs to the prices shown?

A delivery charge will apply for non UK mainland addresses. Occasional charges for next day, depending upon the delivery address.

 

If I buy a Parasol and decide I do not want it, can I return it for a refund?

We can accept within 7 days of the delivery date. However, there would be a handling charge @ 10% of the invoice value. That said, we hope you will agree that your parasol is of a very high quality and you want to keep it!

 

How can I pay?

Cheque, Bank transfer, or we do take most credit cards.

 

Where are your parasols manufactured?

Our Parasol range is comprehensive and each brand comes from differing countries; Holland, Germany, Belgium, USA, South Africa, Italy and New Zealand. You may rest easy that all of the range is of the highest quality.

 

 

Can I buy your Umbrellas in the USA?

At the moment, we send directly from England. There is a dedicated website for America www.mortonpatioumbrellas.com  We would be pleased to quote a price for a door to door service.

 

Which Parasol will suit my table?

Parasols can be placed in the middle of a table or freestanding offset to one side, dependant on shade requirements. A Parasol offset to one side usually offers more shade. Both the round and rectangular parasols complement the round tables in our range. Equally, an octagonal or rectangular parasol can be just as effective with rectangular tables.

 

Can I collect my order from you?

Yes, you can collect. We are just 2 minutes from junction 12 of the M5 (south side of Gloucester).

                      
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Telephone: +44 (0) 1452 371669    Fax: +44 (0) 870 4863818

Unit 37, Kestrel Court, Waterwells Drive, Waterwells Business Park, Gloucester, GL2 2AT United Kingdom