|
I want
to use a Parasol, but without a table. How do I ensure it won't tip over?
It
is impossible to guarantee due to extreme weather. However, if you plan to use a
Parasol without a table, we recommend that the base is at least 45 kilos in
weight. For larger parasols, over 3.0 metres, we recommend a 65 kilo base. See
Tradewinds bases
All of our parasols are
recommended with specific weights for the bases.
What is the most sturdy parasol
type?
Centre post parasols are more sturdy
than side post (cantilever) parasols. It is worth noting that any
parasol should be closed in strong winds.
Can I order on line?
No, not at this time. We believe in a more personal approach with our clients
over the telephone.
I
have a Paul Reef Parasol that only needs a new canvas (the pole and struts are
ok). Can you supply a canopy only?
I'm afraid not.
I have a cantilever parasols and
notice that it becomes unstable in moderate wind. Can this be
improved?
Side post/cantilever type parasols
are less stable than centre post. In the case of Sola for example,
the canopy is hung from above. So moderate winds will affect the
stability. If unsure, it is always wise to close the parasol in such
conditions.
I
live in Northern Ireland, do you charge delivery to ship here?
There
is usually an additional cost, please ask.
I
want a Parasol, but what weight does the base need to be?
It
depends whether or not you intend to use a table. Most of our parasols listed
indicate which size base you need with or without a table.
Are there any additional costs to the prices shown?
A
delivery charge will apply for non UK mainland addresses. Occasional charges for
next day, depending upon the delivery address.
If
I buy a Parasol and decide I do not want it, can I return it for a
refund?
We
can accept within 7 days of the delivery date. However, there would be a handling charge @ 10% of
the invoice value. That said, we hope you will agree
that your parasol is of a very high quality and you want to keep it!
How can I pay?
Cheque,
Bank transfer, or we do take most credit
cards.
Where
are your parasols manufactured?
Our
Parasol range is comprehensive and each brand comes from differing countries; Holland, Germany, Belgium, USA, South Africa,
Italy and New Zealand. You may rest easy that all of
the range is of the highest quality.
Can
I buy your Umbrellas in the USA?
At
the moment, we send directly from England. There is a dedicated website for
America
www.mortonpatioumbrellas.com We would be pleased to quote a price
for a door to door service.
Which
Parasol will suit my table?
Parasols
can be placed in the middle of a table or freestanding offset to one side,
dependant on shade requirements. A Parasol offset to one side usually offers
more shade. Both the round and rectangular parasols complement the round tables
in our range. Equally, an octagonal or rectangular parasol can be just as effective with
rectangular tables.
Can
I collect my order from you?
Yes,
you can collect. We are just 2 minutes from junction 12 of the M5 (south side of
Gloucester).
|